Network governance
6 connected areas · first release in under 30 days
Starting point
A head office reading the network from spreadsheets, email and separate systems. Every question from leadership meant rebuilding the picture by hand, and field managers logged visits wherever they could.
What we built
- Network CRM for area managers: visits closed from the phone in three taps, automatic follow-up, morning brief, promotions, contracts with e-signature
- Dealer portal with sales trends, monthly campaigns and documents
- Order portal linked to the ERP and credit limits, with automatic classification of requests
- Events and convention module with invitations and confirmations
- Leadership view with history since 2019, reconciled with billing data
What changes for the people doing the work
Leadership reads the network in one view. Field managers close the work on site and the data reaches head office the same day, with no intermediate steps.
Published as an anonymous case study. Timing refers to the first release, not the entire project.