NW
Automotive franchise network

An Italian automotive network with 300+ independent service centers across the country.

From zero visibility to network governance in 30 days.

300+ points of sale, fragmented data, no centralized control. AICO built the operational infrastructure that was missing.

Demonstration loop of the operating layer built to make network activity, KPIs, and anomalies readable.

0+
points of sale
< 0 days
to first release
0
single governance hub
Transformation in three steps
01
Before

Visibility rebuilt by hand

HQ did not have a continuous operating picture of the network: every reading required collection, calls, and reconstruction.

02
Build

A hub designed around real flows

AICO connected sources, roles, and processes into one operating layer, built around how the network actually works.

03
After

Governance readable in useful time

KPIs, anomalies, and comparisons between locations become available in a control room, with data the management team can use.

Before
  • Network visibility reconstructed by phone call
  • Data spread across emails, files, and manual collection
  • Non-systematic comparisons between locations
  • Reporting produced after the fact
After
  • Live reading of network KPIs
  • Anomalies detectable in useful time
  • Continuous benchmarking across locations
  • Automated reporting for management

For the first time, we have a real-time picture of the entire network. What used to take a week of phone calls now takes a glance at the dashboard.

Network Operations, Italian automotive network

Modules built
Network geographic analysis
Affiliate oversight
B2B operational portal
Event control room